Photel Communication adheres to the principle of "providing customers with satisfactory products and services based on integrity and quality". While ensuring the advancedness, reliability, and stability of equipment, it continuously improves the quality of services. From various aspects such as after-sales equipment maintenance, technical services, and user technical training, it ensures that customers can get the best maintenance and the fastest technical support after purchasing Fengtai Communication's equipment.

Fengtai Communication provides a one-year warranty. Within one year, if the equipment malfunctions due to factors such as materials, design, and manufacturing processes, Fengtai Communication will repair or replace it free of charge, except for losses caused by force majeure factors (such as lightning strikes, typhoons) or human factors. After the warranty period, we provide lifelong maintenance for a fee.